training design

ENA mapped an empathy gap between real geriatric caregiving and training narratives

Behdokht Kiafar, Salam Daher, Shayla Sharmin, Asif Ahmmed, Ladda Thiamwong, Roghayeh Leila Barmaki

6th International Conference on Quantitative Ethnography (ICQE 2024)

Interviews with ten nursing assistants showed different relational patterns in accounts of real caregiving and prior training. ENA linked empathy strongly with communication in real-life narratives, while training narratives emphasized communication with critical thinking and gave empathy a weaker role.

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